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Postage and Handling

All orders are sent via E Parcel which is either Parcel Post or Shippit, this is a trackable service.   We also have Express Post option for a flat fee of $15.

All Leather Monogram products are only sent via parcel Post Flat Rate of $10.00 unless express is selected.

Unfortunately we can no longer offer standard post due to not being trackable.


For international postage rates, please see the 'International Delivery' section.

For orders paid by credit card, we produce and mail all orders  within 5 business days of receiving the order.
 
Orders received after 5pm will be counted as being received the next business day. Delivery may take 7-10 business days in addition to this depending on location. Visit www.auspost.com.au for delivery times.
 
Please note that while we endeavor to get your order out to you as quickly as possible, delays in delivery due to postal delays are beyond our control. As a result, The Bag Tag Studio cannot be held responsible for late deliveries due to postal delays.
 
If you require quicker than standard production and Australia Post delivery times, or would like to be able to track your order, we are happy to send orders via Express Post for a flat fee of $15.00.

International Delivery

The Bag Tag Studio is happy to receive orders from all over the world.

For orders paid by credit card, we produce and mail all orders via Australia Post Air Mail within 5 business days of receiving the order.

Orders received after 5pm will be counted as being received the next business day. Delivery can take up to 7-14 business days in addition to this depending on location. Visit www.austpost.com.au for delivery times.

Below are our international Australia Post Air Mail charges. In an instance where your order exceeds these weight restrictions, we will contact you regarding applicable delivery charges. To make the most of these international postage charges, you can consolidate orders with family and friends.

Destination Weight International Air Mail Charges
New Zealand Up to 125g (1-5 tags) $10.00
Up to 250g (6-10 tags) $10.00
Asia / Pacific Up to 125g (1-5 tags) $10.00
Up to 250g (6-10 tags) $12.00
USA / Canada Up to 125g (1-5 tags) $12.00
Up to 250g (6-10 tags) $15.00
Rest of the World Up to 125g (1-5 tags) $20.00
Up to 250g (6-10 tags) $20.00

All prices are in Australian dollars.

Australia Post Air Mail is not a trackable service. Please note that risk and responsibility for items in transit pass on to you, the customer, once the goods have been dispatched to Australia Post.

If you would like to track your parcel, request delivery via registered mail, arrange insurance or express delivery services please contact us at info@bagtagstudio.com.au and we will provide you with the relevant shipping costs.

For international orders, please note that customs fees and duties may be payable on your order. We recommend you contact your local customs/import organisation to determine what import fees and duties may apply to your order. Please be aware that these charges are your responsibility and The Bag Tag Studio does not have any control over any import fees and duties charged.